Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

If you’re looking to grow and be inspired, as a Sales Development Representative in Porto, Portugal (On-Site) you will act as a Sales Agent for one of our clients with a focus on understanding our customer needs and persistence on following up with leads and converting them into sales.

Career growth and personal development

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

What you will do in this role

As a Customer Service Representative, you will:

Selling premium insurance for a world renowned brand to existing and new customers
Being a loyal advocate for the brand supporting customers to understand the benefits of the insurance services available
Able to give piece of mind and security to loyal and new customers
Excellent motivation, high work ethics and a constant desire to not give up

Your qualifications

Concentrix is a great match if you:

Have a high level of Portuguese (written and oral) and fluent in English (B2)
Prior experience on outbound sales, D2D, contact center or BPO
Resilience to objections and ability to overcome customer concerns and to work in a target-driven environment
Ability to engage customers in a friendly and professional manner, build rapport and establish trust
Strong persuasion and negotiation skills to effectively convince customers to purchase insurance
Ability to self motivate
Empathy and patience to understand customer needs and provide appropriate solutions

If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.

What’s in it for you

In this role, we offer benefits that help you support your unique lifestyle:

Competitive salary and performance bonus
Central location in Porto, Portugal
Bring-a-friend (referral) bonus opportunities
Full paid training on the company and the project you'll be working on
Career development programs

Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal-opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility to work

In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.

Sales Development Representative (Portuguese-speaking) - Insurance Company

About Concentrix Portugal